Secured By RapidSSLr and SSL Direct
 
     
 
  Search:    Manufacturers / Distributors CLICK HERE  Bookmark this page
 
Authentication
Username

Password

Log in
Register
Recover password

If Javascript is disabled in your browser click here

Products
New Products
New Brands
Top Selling Products
Max Discounted Products
Preferences
products/Page:
Show Images:
Go to Cart:

Menu
Register
Benefits
FAQ
Contact Us
Help
Return Policy
Security & Privacy
Shipping Information
Banner Ad FAQ
Resource Directory
Link to Us

Categories
Lawn & Garden
Pond Supplies
Wild Birds

  WGS - Wholesale-Garden-Supplies.com :: FAQ

  FAQ
  • www.Wholesale-Garden-Supplies.com? Who are we?

www.Wholesale-Garden-Supplies.com is an online wholesale division of Metro Traders, LLC. Metro Traders, LLC develops and maintains B2B and B2C portals in pet and garden industry and expanding to other industries.

  • Who can use www.Wholesale-Garden-Supplies.com?

Wholesale-Garden-Supplies.com is a business to business service. Our website is available only to retailers, non-profit organizations, online stores and any related business throughout the United States (48 contiguous States). These retailers can be for lawn, garden, outdoor living, pond and wild bird industries. This service is at no extra charge to retailer and you pay the price shown at checkout. Wholesale-Garden-Supplies.com reserves the right to give or decline access to anyone who registers on our site.

Manufacturers, who want to participate with us, can register here

Distributors, who want to participate with us, can register here

Wholesale-Garden-Supplies.com reserves the right to accept or decline any manufacturer or distributor.

  • I am planning to open a new retail or online outlet. Will I be able to look at pricing and product information?

If you are planning to open a new retail store, you might qualify to access our site after providing preliminary information. You may contact us at (877) 321 5050.

  • Where are you located and how will you deliver product to my location?

Wholesale-Garden-Supplies.com is headquartered in Closter , NJ . Our contractual relationship with our vendors allows us to ship directly from their facilities to any address within the United States .

  • Is it safe to order online through the site?

Yes, it is very safe and we have taken numerous steps to protect the privacy of your information. All credit card information is encrypted prior to transmission over a Secure Socket Layer (SSL). We do not store credit card information on our site.

  • How are shipping costs calculated?

The products are shipped directly by the vendors. Depending on the vendor, the products are shipped either by FedEx Ground, UPS Ground, USPS or another private carrier. The shipping costs are primarily based on weight, distance, size of the products and quantity ordered. Some vendors have fixed shipping based on the order total. At “check out,” you will be able to see the shipping costs. If you select multiple Vendor s' products at checkout, you will see shipping costs for each vendor separately.

In most of the cases, the shipping costs are accurate. For any reason, If there is a variation in shipping costs, to the cost shown at “check out”, you will be notified first, before the shipment is made. You have the right either to accept or cancel the order at that time.

  • Will my order be shipped in full? What will happen if we are not able to fill the order in full?

We have products from many different manufacturers and distributors. Not all manufacturers and distributor inventory is updated daily. There is no way for us, to guarantee full shipment on all orders. If any product is out of stock, we will issue a credit for that product. We can't guarantee full shipment all the time.

  • How do I search the catalog?

The menu bars on the left will help you navigate through the site. You will be able to search the products by Category, Manufacturer name or by Keyword. Our advanced search feature will let you search for a specific product. Your keyword will be searched for UPC code, title, manufacturer name and also detailed description of the product.

  • I'm a new user and I'm not able to view the prices, why?

You must be a registered user in order to look at pricing information. For which, you must be in the Garden, Lawn, Pond or Wild Bird products retail business. You should also have a valid Tax resale id or a tax exempt certificate, and be ready to fax or mail it to us. This is a wholesale site and we want only business professionals to navigate through our site.

  • What is my minimum order?

You are expected to order the vendor's minimums. We have negotiated with many manufacturers and distributors and have tried to keep the minimums as low as possible. You must meet the vendor minimum requirements. There will be dollar minimums from each Vendor. You will order either from a distributor or from each vendor separately and in most cases, the orders will be shipped from the vendors' locations. Different vendors may have different ordering policies and delivery times. Click on the link “Manufacturer Limits” for any product, and you will be able to see all the Vendor related information including the Vendors minimum order requirements.

  • What credit cards do you accept?

We accept Visa, Master Card, Discover and American Express. We don't accept COD.

  • What are the return Policies?

Each vendor has their own return policies. Click on the link “Manufacturer Limits” for any product, and you will be able to see all the Vendor related information including the Vendors return policies. www.Wholesale-Garden-Supplies.com will co-ordinate with most vendors on returns and help to resolve issues. But ultimately will not be held responsible for vendors not accepting the returned products.

  • What is Express Order Form?

This is a faster way to place your order. If you know the title or UPC code for the products you want to order, you can place order for multiple products at one time. You can view the products either by manufacturer or by a specific category.

  • What happens if the product I ordered is out-of-stock?

If the product you ordered is out-of-stock, a refund will be issued to you for that product. We are unable to ship back ordered products . The order must be resubmitted at a future date.

  • What is the difference between “Add to Cart” and “Wish List”

“Add to cart” allows you to add product s to the cart for checkout. Products you want to order on a regular basis can be added to “Wish List” and later moved to the cart. This is a much faster way to place your order, than repeatedly going through all the products. Products added to the Cart may be deleted on a regular basis, for maintenance purposes.

  • The price of the product I added to the cart is not the same as when I am checking out. Why?

Prices are updated on a daily basis. If you have added products to the cart and came back later, the price might have changed or the promotions we have for that product, might not be available when you are finally checking out.

  • What happens if a particular product is restricted to be sold in my state?

    Few of the products we carry, are restricted by law, to be sold in some states. You will be able to add these products to the cart, but these products will not be shipped to you. If you are in a state in which a product can't be sold, we will issue a refund for that particular product. WE WILL NOT SHIP ANY PRODUCTS TO A STATE IN WHICH IT IS RESTRICTED.
 
 
 
Menu
3M
A&E Cage Company
Acurel
Akro Mils
All Glass Aquarium
Allied Precision Inc
Alpine Corporation
Alpine Corporation, VA
Am Leonard, VA
Americo Manufacturing, VA
Ames True Temper
Ancient Graffiti, VA
Ani mate Inc, VA
Applied Biochemists
Aqua Ultraviolet, VA
Aquarium Pharmaceuticals
Aquatic Nutrition Inc, VA
Aquatop Aquatic Supplies
Aspects Inc
Atlantic Water Gardens, VA
Atlas Glove
Atlas Gloves, VA
Audubon Woodlink
Bag O'Barley, VA
Barnett Brass & Copper, VA
Beckett Corporation
Beckett Corporation, VA
Behrens Manufacturing
BioBubble Pets,LLC
Biosafe Systems, PA
Biosafe Systems, VA
BirdQuest
Bloem Living LLC
Blue Ribbon Pet Products
Blue Ridge Fish Hatchery, VA
Bogs Footwear
Bond Manufacturing
Bonide Products Inc
Boss Manufacturing
Boyd Enterprises Inc
Bull Gater Ltd
C and S Products
Cal Pump, VA
Caribsea Inc
Central Garden-Excel Marketing
Chapin
Charleston Aquatic Nurseries, VA
Chengro, VA
Chuckanut Products
Classic Brands LLC
Clear Pond, VA
Cobalt Aquatics
Cobraco
Colorite Swan
Contech Electronics, Inc, VA
Control Solutions Inc
Coralife
D&D Commodities Ltd.
Danner Eugene Pond
Dare Products
Dartmouth Feeders
Dewitt Company
Dorcy International
Dramm Corporation
Droll Yankees
DrTim's Aquatics, LLC
Dura Plastic Products Inc, VA
Durvet
EarthWay Products
Easy Gardener
Ecological Laboratories
Ecological Laboratories Inc, VA
Effortless Products LLC
Elive LLC
Emsco Group
Energy Savers Unlimited
Energy Savers Unlimited, VA
Enviro Protection Industries
Epic, VA
Espoma Company
Ethical SS Dishes
Eugene G. Danner Mfg. Inc, VA
F M Brown
Farm Innovators
Farm Innovators, Inc, VA
Farnam
Fiebing Company
Firestone Building Products, VA
Fiskars
FlagZone LLC
Flambeau Inc, VA
Fluckers
Fortex Industries
Gardener Equipment
Gardman USA
Geotek
Gilmour
Glamos Wire Products
Great American Merchandise, VA
Greenview
Greenview Lyric
Gronomics
Grubs
Gulf Coast Plastics, VA
Gulf Stream Home Garden
Gulfstream Tropical Aquarium
Hagen Pond
Hamburg Industries Inc
Hampton Water Gardens, VA
Heath Mfg Co
Heath Mfg Co, VA
Henssgen Hardware Corp
Heritage Farms
Highland Rim, VA
Hikari Sales USA
Hikari Sales USA Inc, VA
Hindley Mfg
Homestead/Gardner
Hookery
Horsemens Pride Inc
Hy-Ko Products
Hydor USA
HydroFarm
Ideal Instruments
Imagine Gold LLC, VA
IPS-CareFree Enzymes Inc, VA
Jiffy Ferry Morse Seed
JW Pet Company
Kane Enterprises
Kaytee Products
Keystone Sourcing LLC
Kinco, LLC
Kollercraft
Kordon LLC, VA
KW Solutions Inc, VA
Lafeber Company
Leader Pumps, VA
Lees Aquarium & Pet
Lehigh Group
LFS Glove
Lifegard Aquatics, VA
Link Handle
Liquid Fence Co
Little Giant Pump Co, VA
Loki Nets, VA
Mars Fishcare
Mars Fishcare, VA
Maryland Aquatic Nurseries, VA
Matala USA, VA
MDM-Sequence, VA
Melnor Inc
Merrill Manufacturing, VA
Messinas
Midland Metal, VA
Miller Mfg Co Inc
Monterey Lawn and Garden
Motomco
Myers Industries L & G Group
National Garden Wholesale, VA
Natures Way Bird Products
Neogen Corporation
Neptunes Harvest
North States Industries
Novelty Manufacturing
Nycon Products, VA
Opus Inc
Opus Woodstream Inc, VA
Organica, VA
Other Brands, PA
Other Brands, VA
Parker McCrory/Baygard
Patina Products, VA
Perky Pet
Pine Tree Farms Inc
Plantabbs, VA
Pond Boss
Pond Filtration Inc, VA
Prevue Pet Products
Principle Plastics Inc
Pygar Inc
Ragan and Massey, Inc
RL Flo-Master
Roxide International
Savio Engineering, VA
Scenic Road Manufacturing
Schultz Spectrum
Scotts Songbird Wild Bird
Seachem Laboratories
Senoret Terro
Smart Solar, VA
SMB Manufacturing
Solo Inc
Songbird Essentials
Southern Patio
Spectracide
Speeco Farmex
St Gabriel Lab
Starbar
Sterling International Rescue
Sterling Publishing, VA
Summit Chemical, VA
Summit Responsible
Summitville Woodworking
Sweet Corn Products
Syndicate Sales Inc
Tetra, VA
Tingley Rubber Corp.
Toland Home Garden
Tru-Test
Truper Tools
Tubtrugs
UltraClear, VA
Union Tools
Unipet USA
United Aquatics, VA
Vari-Crafts
Very Cool Stuff
Vitakraft Pet Products
Wardley Corp
Warp Brothers
Wisconsin Pharmacal Company
Wood Products International
Woods Industries
Woodstream Cobraco
Woodstream Fi-Shock Inc
Woodstream Havahart
Woodstream Hummingbird
Woodstream Lawn and Garden
Woodstream Victor Rodent
Woodstream Wild Bird Feeders
World Source Partners
Wychwood Inc, VA
Zareba Systems
Zeigler, VA
Zilla
Zoo Med
Zooks Metal Fabricating



Copyright © 2004-2014, Metro Traders, LLC, All Rights Reserved
www.wholesale-garden-supplies.com - Wholesale Lawn, Garden & Bird Supplies Store